FAQ for families

1. Why does Amelie Care focus only on employment contracts longer than 6 months or permanent positions?

We prioritize quality and continuity. For a child's development, it is essential to build a stable and secure attachment with their caregiver. A long-term employment relationship is also a more sustainable solution for the family, both financially and in terms of time, compared to frequent short-term recruitments.

2. What does "anonymous recruitment" mean and why do you use it?

During the anonymous phase, the applicant's name, age, gender, and photo are hidden. This guarantees complete equality: the selection is based purely on the applicant's education, work experience, and pedagogical expertise. It removes unconscious bias and ensures that you receive the best possible professional.

3. How do you ensure the reliability and safety of the candidates?

Safety is our core value. Every candidate is required to have a professional qualification suited for the role (e.g., Practical Nurse, Bachelor of Social Services, or Bachelor of Education) as well as a clean and up-to-date criminal record extract. We conduct a thorough prescreening on your behalf.

4. What support is available if challenges arise in the cooperation between the employer and the employee?

If challenges arise in daily life that require external conversational support, we are happy to refer you to an expert within our network. The family can arrange a potential remote consultation (in Finnish or English) directly with the expert at their own expense.

5. Why does Amelie Care handle all communication in writing?

We primarily use written communication to ensure high service quality and to avoid potential misunderstandings. By documenting all agreements, instructions, and changes via email or contract forms, we can guarantee that every agreed detail is accessible for review by both parties at any time. This practice is chosen specifically for the protection of both the family and the employee, ensuring that the cooperation remains clear, consistent, and reliable from start to finish.

6. Do families receive a discount for repeat recruitment or referrals?

Yes. We grant an 8% discount on the total recruitment fee for your next commission. We also offer an 8% Friend & Family discount, which both the referrer and the new family receive once the referred family signs a commissioning agreement.

Please note that benefits are not cumulative; only one (1) 8% discount on the total sum can be applied per recruitment commission.